Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or between visits. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about you, subject to applicable privacy laws and our Privacy Policy.

Tropica Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, local storage, software development kits and other tools used in websites, applications or digital communications. For simplicity, this policy refers to cookies and these related technologies collectively as cookies.

Cookies can be set by Tropica Casino or by third parties whose services are used on the website. First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another service provider, such as a provider supporting website analytics, security, content delivery or other website functions. The availability and use of particular cookies may change as the website and its services develop.

Why cookies matter

Some cookies are important for the website to function correctly. Others help us understand how visitors use the website, remember preferences or provide more relevant content. Cookies may also help protect accounts, detect unusual activity, reduce fraud and maintain the reliability of online services. Where required by law, we will ask for consent before placing non-essential cookies on your device.

Strictly necessary cookies

Strictly necessary cookies support core website operations and cannot generally be switched off through the website's cookie controls. They may be used to enable secure areas, support account or session functions, remember security choices, route website traffic, protect against misuse and maintain the availability of the website. Without these cookies, some requested services or website features may not operate properly.

Functional or preference cookies

Functional cookies help the website remember choices you make, such as language, display settings or other preferences. They may make your experience more convenient by reducing the need to repeat information. If you refuse or remove these cookies, parts of the website may still be available, but some preferences may not be retained and certain features may work differently.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, links selected, approximate location, device type, browser type, visit duration and general navigation patterns. This information is generally used in an aggregated or pseudonymous form to measure performance, identify technical issues, improve content and make the website easier to use.

Security and fraud-prevention technologies

Cookies and related technologies may be used to support the security of the website and online accounts. They can help identify automated activity, suspicious behaviour, repeated failed access attempts or activity that may indicate misuse. These technologies may be necessary to protect players, the website and our services. Preventing them may affect access to some functions or result in additional security checks.

Advertising or measurement cookies

Where used and permitted, advertising or measurement cookies may help us understand whether communications or campaigns are effective, limit repeated content and show information that may be more relevant to a visitor. We will not use cookies to avoid our legal or responsible gambling obligations. Any marketing activity remains subject to applicable law, consent requirements and our other policies.

Third-party cookies

Some website features may be supplied by third parties. Those providers may place or access their own cookies under their privacy and cookie practices. Tropica Casino does not control every cookie used by third parties. You should review the relevant provider's information where available. Third-party services may change their technologies, purposes or cookie lifespans from time to time.

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or manage categories of non-essential cookies. Your available choices may depend on the device, browser, location and version of the website you are using. If a preference tool is provided, you can normally revisit it to change your choices. Changing your settings does not necessarily remove cookies that were already placed, so you may also need to clear them through your browser or device settings.

Most browsers allow you to control cookies through their settings. You may be able to block all cookies, delete existing cookies, receive an alert before a cookie is stored or allow cookies only from selected websites. Instructions vary between browsers and devices, so you should consult the relevant browser or device provider for current guidance.

• Blocking strictly necessary cookies may prevent parts of the website from working or may affect account, security and session functions.
• Deleting cookies may remove saved preferences and may require you to make certain choices again.
• Browser settings usually apply to all websites, not only to Tropica Casino.
• Using a different browser, device or private browsing mode may result in different cookie settings.
• Some mobile devices provide separate controls for advertising identifiers, app permissions and local storage.

Where consent is required, refusing optional cookies will not affect your ability to make a privacy choice. However, the website may not provide the same level of convenience or personalisation. Certain technical information may still be collected where necessary to deliver requested services, maintain security, comply with legal obligations or establish that a consent choice has been recorded.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser or end your session. Persistent cookies remain on your device for a set period or until you delete them. The period may vary depending on the cookie's purpose, technical requirements, your choices and the practices of the relevant service provider.

Information collected through cookies may be used to operate and secure the website, remember settings, process requests, understand website performance, improve products and services, investigate technical problems, detect and prevent fraud, support compliance and communicate with you where permitted. We aim to collect and use information in a way that is reasonably necessary for these purposes.

Cookies may collect technical or usage information, including an internet protocol address, device and browser information, pages viewed, approximate time of access, referring website, general interaction information and identifiers associated with a device or browser. The information collected will depend on the cookies enabled and the way you use the website. We do not rely on cookies to replace identity, age or other verification processes that may be required for online gambling services.

Where personal information is collected through cookies or linked to information that identifies you, it will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements. We may use service providers to operate analytics, security, hosting, communications or other technical functions. Those providers may process information on our behalf and are expected to handle it in accordance with applicable requirements and their contractual obligations.

Cookies may involve information being processed outside Australia, depending on the services and providers used. Any handling of personal information across borders will be managed in accordance with applicable privacy obligations. Further information about the collection, use, disclosure, storage and access to personal information is available in our Privacy Policy.

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be published on this page and will apply from the date shown in the updated policy, unless a different date is stated. You should review this page from time to time so you remain aware of how cookies are used.

If a material change affects the way consent is collected or the purposes for which non-essential cookies are used, we may provide an additional notice or request your consent again where required. Continuing to use the website after an update does not remove any right you may have to manage optional cookies or exercise privacy rights under applicable law.

For more information about personal information, privacy rights and how to make a privacy-related request, please refer to the Tropica Casino Privacy Policy and the contact or support options made available on the website. We will not ask you to provide unnecessary sensitive information when making a general cookie enquiry.

Responsible use of the website

Cookies are used to support website operation and security. They do not change the need to use gambling services responsibly, follow applicable account requirements and comply with the terms that apply to the website. If gambling is causing concern for you or someone close to you, consider using the responsible gambling tools and support information available through the website.